Frequently Asked Questions
The rental fees listed include an engineer, custodial service, a museum representative and security. No food, beverage or service staff is included in rental fees.
Unfortunately, none of the above are permitted.
The earliest event start time is 6:30 pm unless your event day is on a Monday.
No. All signage, sign holders or other directional or promotional items must be provided by the client.
Yes, on Mondays.
Yes. Please call the facility rental manager to check date availability. If a date is open, you may place a
tentative hold on the date. Holds are valid for 30 days. After 30 days, your hold can be cancelled without
Not to worry. The calendaring system can place two holds for any given date. If you are interested in a date with one tentative hold, you can be placed as the second hold. If you are interested in a date with holds, you may simply challenge the holding parties in order to secure your date.
In order to challenge a hold, we require a signed and submitted the challenge waiver with 50% deposit of your estimated rental fees. Once the Facility Rental Manager has received your signed waiver and deposit, the holding parties will be contacted and informed of the challenge. They then have 48 hours to either confirm the date with a 50% deposit as well, or release their hold. By challenging a hold, you are committing to going to contract for that specific date. If you cancel after we have challenged the holding parties, the deposit will be forfeited.
If your hold is challenged, the facility rental manager will give you notice via phone or email that you have been challenged. You may confirm your event date with a 50% deposit and signed contract within 48 hours, or release the date to the other party.
The museum is open to the public Tuesday–Saturday from 9:30 am–5:15 pm. For a personalized site visit, or if you would like to bring your clients to the museum, please contact the facility rental manager to set up an appointment.
Caterers have access to the loading dock starting at 2 pm on the day of your event. Set-up of event space may begin after 5:30 pm once the museum has been cleared, closed and secured.
The museum will not open doors to your guests until your contracted event start time. Please advise your guests to come to the museum at the specified time.
Our comprehensive policies and procedures will be included with your contract. You can request an electronic version prior to contract by emailing the facility rental manager. The renter must submit a list of all vendors to the facility rental manager 30 days prior to the event. All vendors will be contacted by the facility rental manager directly and must adhere to the museum’s policies and procedures as well as sign a waiver to work onsite. Entertainment must be approved and must end 15 minutes prior to the event end time. All decor, lighting, floral, displays, audio/visual and sound equipment must be approved by the facility rental manager.
Photography is limited to areas designated for eating and drinking. No videotaping is allowed, except in the Legion Café. The front gate to the Court of Honor is locked each day at 5:15 pm. Photography in this area must take place prior to closure.
Yes. You are welcome to purchase additional time beyond the rental package up until 1 am. The cost to extend the Terrace Level rental is $1,500 per hour. The cost to extend the Rodin Gallery rental is $1,500 per hour. To extend an entire museum rental, the cost is $3,000 per hour. Your vendors will still have two hours after your guests leave for tear down, however, all guests must be off-premises by 1 am.
Yes. Events may be held in the Court of Honor only as approved by the director of the Fine Arts Museums of San Francisco. To rent the Court of Honor for your event the rental fee is $25,000. A full tent is required for this rental which is estimated at an additional $25,000.
Unfortunately, the museum cannot accept any deliveries or shipments. All materials must be brought onsite by your vendors or staff on the day of the event via the loading dock. No materials will be allowed to enter the museum from any other door
Any persons entering the museum before the event start time must be approved by the facility rental manager. A list of all early arriving staff will need to be submitted. A maximum of 10 early arrivals may enter the museum via the security entrance/loading dock.