We are happy to assist members in expanding their membership benefits! Members who upgrade their memberships receive a full year of upgraded benefits plus the full amount of time left in their current membership cycle. To upgrade your membership please contact a Member Services Assistant at 415.750.3636, Monday–Friday 9 am–5 pm.
Yes. It takes two to four weeks to process your new membership application and up to six to eight weeks for your card to arrive in the mail. Until then, you may visit the museums, including special exhibitions, at any time; just be sure to bring your photo identification. If you have renewed, just use your current card.
Yes. Members are always admitted free of charge to the permanent collections at both the de Young and the Legion of Honor. In addition, members receive free tickets to nearly all special exhibitions. Daily ticket limits apply: two tickets per day for Individual, Out of State, Senior, Teacher, and Student members and four tickets per day for higher-level members. There is no limit on the number of days members can visit such special exhibitions and receive free admission—members may come as often as they like.
No. Membership benefits and cards are not transferrable. But members at all levels can be accompanied by at least one guest. Members are asked to show a photo ID when picking up tickets at the museums to ensure their membership is being used accordingly.
E-mail us at firstname.lastname@example.org or call us at 415.750.3636 and leave a message if you are calling after hours. You can also fill out a replacement card form in person at either museum. There is a $5 fee for each replacement card.