You can upgrade at any time by paying the difference between the new levels for the pro rated remainder of your current membership. The expiration date remains the same. Call us at 415.750.3636 to upgrade.
Yes. It takes two to four weeks to process your new membership application and up to six to eight weeks for your card to arrive in the mail. Until then, you may visit the museums, including special exhibitions, at any time; just be sure to bring your photo identification. If you have renewed, just use your current card.
Yes. Members are always admitted free of charge to the permanent collections at both the de Young and the Legion of Honor. In addition, members receive free tickets to nearly all special exhibitions. Daily ticket limits apply: two tickets per day for Individual, Out of State, Senior, Teacher, and Student members and four tickets per day for higher-level members. There is no limit on the number of days members can visit such special exhibitions and receive free admission—members may come as often as they like.
No. Membership benefits and cards are not transferrable. But members at all levels can be accompanied by at least one guest. Members are asked to show a photo ID when picking up tickets at the museums to ensure their membership is being used accordingly.
E-mail us at firstname.lastname@example.org or call us at 415.750.3636 and leave a message if you are calling after hours. You can also fill out a replacement card form in person at either museum. There is a $5 fee for each replacement card.
No. Your plastic card is permanent and will be active as long as you have a membership.