The Legion of Honor reopens to the public on October 30.
When we welcome you back to the Legion of Honor, you will find extensive health and safety measures in place. At the Legion of Honor we have increased cleaning and sanitizing stations and have installed plexiglass shields at our Tickets and Membership Desks. You'll see directional signage and social distancing markers on the floors, and all visitors and staff are required to wear facial coverings inside the building. We have timed ticketing and are managing capacity to well below the 25 percent requirement per the City and State guidelines. Please read through our guidelines below to find out more about what to expect when you’re back in the museum. We look forward to seeing you soon!
Member and Donor Preview Days
Members, thank you for your continued support throughout our temporary closure. As we safely reopen, we are excited to welcome you back to the galleries with Member and Donor Preview Days. With an advance, timed-ticket reservation, you and your guests will be able to view the Legion of Honor permanent collections before the museum reopens to the public.
Our Member Services team is ready to help you plan your future visit and answer any questions you may have at email@example.com or 800.777.9996. Please note, timed tickets will be required and advance reservations are highly recommended.
Not a member yet, or need to reactivate your benefits? We invite you to join or renew as a member and enjoy the de Young’s reopening. We look forward to sharing our world-class perks with members new and old, all year long. Become a member today.
Guidelines for Your Visit
Book Timed Tickets Online in Advance
We will require timed tickets for every visitor, including general admission. In the first few months of reopening, we will be releasing tickets in 30-day increments. To ensure your preferred time slot, please reserve your entry date and time in advance online.
All tickets are timed for entry to allow for a comfortable and uncrowded gallery experience. Capacity has been reduced to 25 percent of overall building capacity for your safety. For assistance in booking, members should call 800.777.9996 and non-members should call 888.901.6645.
Visitors with a general admission ticket must enter the building within 90 minutes of the time indicated on their ticket—entrance will not be permitted earlier than 90 minutes before or more than 90 minutes after the indicated time.
Stay Home if You’re Sick
If you are showing COVID-19 symptoms, please stay home. This is critical to the health and safety of our staff and communities. Our staff is available to help rebook your tickets for a later date at no extra charge via phone at 800.777.9996 for members and 888.901.6645 for non-members.
Wear Your Face Covering
Per city regulations, a face covering must be worn at all times while you are in the museum. Face coverings must also be worn when engaging with museum staff. This Order includes certain specific exceptions. For instance, this Order requires that any child younger than two years not wear a Face Covering because of the risk of suffocation. Older children are required to wear a Face Covering, and children between the ages of two and nine should also do so when feasible.
Stay Six Feet Apart
Kindly observe a minimum of six feet of social distance between you and other visitors and staff during your visit.
Keep Your Hands Clean
All bathrooms and sinks are open and prepared for increased handwashing. For ease of access, hand sanitizer has been placed throughout the museum.
Go with the Flow
Please follow directional signage and instructions of museum staff while inside the museum. All visitors will be directed to enter through the Main Entrance and exit through the Café Terrace. Once you have entered the museum at the time indicated on your ticket, you are welcome to stay as long as you would like.
*The museums reserve the right to deny entry, refuse service to, or revoke the admission of any visitor who does not comply with these safety guidelines.
The Fine Arts Museums of San Francisco (FAMSF) Health and Safety Plan describes the steps FAMSF has taken for reopening in accordance with the City and County of San Francisco Guidance and Plan Template for Indoor Museums, Zoos, and Aquariums, per Health Order C-1 issued September 14, 2020.
When You Are Here
Audio tours for special exhibitions and the permanent collections will be available for download. Members receive free audio tours to the permanent collection. To purchase an audio tour to enjoy on your personal device, visit tickets.famsf.org. Tours are $7 for members and $8 for non-members. Please bring your own device and headphones. Wireless earbuds are also available for purchase at the Museum Store. Please note: the purchase of an audio tour does not include Museum admission.
The Museum Stores will be open with safety protocols in place for a safe and enjoyable shopping experience. If you prefer, shop online, at shop.famsf.org. Members save on each purchase with an everyday 10 percent discount. All proceeds help support the Fine Arts Museums of San Francisco.
Food and Drink
The café remains temporarily closed to the public. Water fountains will also be closed. In an effort to minimize contact on-site we ask that you please bring your own water from home.
In addition to the café, the Coat Check is also closed. (Please note: Do not leave valuables in your car unattended.) We hope you will return to enjoy these areas at a later date. To encourage curiosity, Discovery Guides are available at the Information Desk. Download a map.
How to Get Here
For information on public transportation, please visit the SFMTA website.
Free Saturdays for Bay Area Residents
Every Saturday, general admission is free for residents of the nine Bay Area counties with a valid photo ID or postmarked envelope bearing their home address. Please reserve your ticket ahead of time.